AI, Automation & Agile Innovation: Andrew Krug on Legal Ops at Twitch

How do you bring an engineering mindset to legal ops? Andrew Krug, Head of Legal Ops at Twitch, shares how AI, automation, and agile thinking are transforming how legal teams work - helping them prioritise smarter, move faster, and stay ahead of risk. Read on to find out.

Stop Pretending: Leila El Gharbi on Authenticity, AI, and Transforming the Legal World

Yes, AI is taking legal work, especially the grunt kind. In this episode of Mind At Work, Leila El Gharbi unpacks how AI is transforming in-house legal from reactive to proactive, why resistance to legal tech is really a trust issue, and how reinvention is the key to staying ahead.

Legal AI

Legal Ops Conferences 2025: The Best Events for GCs & Legal Ops Leaders (+ Full Calendar)

If you’re serious about legal innovation, the best insights won’t come from another whitepaper—they’ll come from the right conversations. That’s why we’ve put together a 2025 calendar of must-attend legal innovation events to help you connect, learn, and stay ahead of the curve.

Reimagining In-House Legal

How Human Skills and AI Are Shaping the Future of Law

AI is reshaping legal, but human skills—resilience, creativity, and empathy—remain irreplaceable. In our latest episode, Claire Sanders shares how embracing a "squiggly career" and leveraging AI can unlock human potential rather than replace it. Read on for insights on law, tech, and adaptability.

AI Transformation

AI: More Than Just Hype, It’s History in the Making

AI is revolutionising innovation as we know it. At Flank’s Hungry Counsel AI Summit, Oliver Yonchev unpacked its transformative power—from sparking creative breakthroughs to reshaping the way we work. His message was loud and clear: AI isn’t just evolving industries; it’s redefining the future.

Reimagining In-House Legal

From Bottlenecks to Breakthroughs: GWI's Legal Ops Transformation with AI

Managing thousands of queries with a small legal team was a constant challenge for GWI—until they discovered the power of automation. Here’s how they used AI to cut response times from weeks to seconds, freeing up their team to focus on what really matters.

Reimagining In-House Legal

Effie Dower on How to Lead with Connection and Innovation In-House

Discover how strategic innovation can transform your legal operations and position your team at the forefront of technological advancement.

Reimagining In-House Legal

How AI is Redefining Law, Creativity, and Contracts

Imagine a world where legal professionals spend less time buried in paperwork and more time driving strategic decisions. AI isn’t just streamlining routine tasks—it’s reshaping the very nature of how we approach creativity, contracts, and the law itself.

Reimagining In-House Legal

The Human Element in AI: Redefining Legal Roles, Scaling in Enterprises, and Leading in 2025

Jake Jones and Richard Mabey delve into the future of legal work, balancing AI automation with human nuance, overcoming enterprise adoption challenges, and shaping the next generation of in-house legal teams.

AI in production

Building Agents, Tackling RAG, and Finding Early Adopters

Jake Jones and Richard Mabey unpack the challenges of building autonomous legal agents, the limitations of current technologies, and the mindset shifts driving innovation in this masterclass on product thinking.

AI in production

The Evolution of Legal Tech and AI Agents

Discover the origins of Flank and the shift to legal automation that changed the game. Jake Jones and Richard Mabey explore co-pilots, autopilots, and the human quality of legal services in this deep dive.

AI Transformation

The Power of New Technologies: What History Has Taught Us So Far

What do lawyers and horses have in common?

Reimagining In-House Legal

Forget Cost Centre, Legal is a Strategic Powerhouse and Here’s How

Legal departments have suffered from a bad rep for a long time, but this perception can be completely transformed. Here's how.

Reimagining In-House Legal

AI Is Changing the Law Faster Than You Think

How to develop a unique advantage when the legal industry is being completely transformed by AI?

Demystifying AI

Understanding AI: A Simple Glossary

Want to know more about AI but don’t have much time to spend learning all the lingo? Read this instead.

Founder Interview

Charlotte's Story: From a Serendipitous Childhood Ski Trip to Co-Founding Flank

A chance meeting on a ski trip sparked a lifelong friendship and a revolutionary AI venture. Dive into Charlotte Kufus' story and what led to Flank’s cutting-edge success.

GenAI Success

How to Deploy AI for In-House Legal

Find out how to unlock the power of AI in your organisation with these practical tips on how to deploy GenAI for legal and other expert teams.

GenAI Success

Navigating Automation in Enterprise: Challenges, Opportunities, and Best Practices

Discover how enterprises can effectively implement automation and AI by retrofitting capabilities into existing workflows for seamless integration and high adoption rates.

Reimagining In-House Legal Featured

How AI Will Transform Organisation Dynamics And Why We'll Still Need Lawyers, With Gett's Eleanor Luker

"I can't see [lawyers] being redundant any time soon...Until AI can understand the politics of a fraught meeting including various stakeholders, their own political agenda and how lawyers deftly navigate this, I think they can rest easy."

Expertise on Demand

Why Tolerating Friction is Self-Destructive

There's a hidden message in everyday noise. If you pay attention, you can grab the smallest opportunities to make a big difference in your day-to-day. Here's how.

Reimagining In-House Legal

Customer Success: TravelPerk's Enterprise-Wide Empowerment Through AI Integration

The team at TravelPerk have been on the cutting edge of innovation, experimenting steadily and leading the way when it comes to re-imagining in-house legal. Read about their success in this article.

Why we need to move on from RAG

RAG is great but not enough on its own. Here's what you actually need.

GC Interview

Rethinking Law and AI: The Transformative Vision of QA’s General Counsel

"A GC who knows AI, knows the tech, and who can relate to stakeholders, from the position of trust and confidence, are the individuals who will thrive...". Read on to find out about Phil Young's innovative take on the role of a General Counsel.

AI in production

A new model every day: Demystifying the evolution of foundation models

Flank's Jake Jones and Marcel Marais discuss the latest foundation model releases and their impact on AI product development.

GC Interview Featured

Free strategy advice for law firms with Andy Cooke – Part Two

Confronting radical uncertainty, quitting the grind, fostering customer delight.