The playbook had a gap. The agent found it, by Paul Lacey A playbook gap no one had noticed A few weeks ago I was watching one of our clients’ GCs review an agent’s output. The agent had reviewed a contract against the team’s playbook and flagged a

Why most legal AI pilots solve an activity, not a need, by Taariq Ismail A customer mentioned something last week over coffee: “I’ve always told myself that we need faster contract review, but I don’t think that’s actually what I need. I just don’t know how

Why the deployments that 'failed' were never built to succeed, by Lorna Khemraz The pattern nobody wants to name Six weeks into the deployment, the legal ops team put the agent on pause. The routing was wrong. Requests that should have gone straight to a lawyer were sitting

Why 52% of legal teams adopted AI but almost none reduced costs, by Martin Lukac The number nobody is talking about Anthropic published something this month that I think deserves more attention from the legal industry than it has received. Their researchers, Maxim Massenkoff and Peter McCrory, introduced a framework